Events
The PSMG events programme is the life blood of our activity. All seminars, including Director Breakfasts, "Talking Heads" full and ½ day workshops and our Annual Conference attract Continuing Professional Development (CPD) points which count towards Chartered Marketer status and all other professional learning.
Forthcoming Events
We are continually working on our 2025 calendar and are adding to it as we go along to keep topics relevant. Keep watching!
We continue to offer FREE training in partnership with Cambridge Marketing College over the course of the year, so please check our calendar of events below and for more formal training schemes please visit our Professional Education page.
Please contact gail.jaffa@psmg.co.uk for further information or if you are interested in presenting or hosting a seminar.
All our face to face meetings are live streamed from the venue to enable those further afield to attend on a virtual basis. Places are available upon request.
MEMBERS FREE WEBINAR: It’s time to move beyond the basics
Wed, 30 Apr 2025 12:30 - 13:30
Venue: Online
FINAL REMINDER
Most firms have experimented with AI tools for productivity—but what’s next? And what does a truly future-facing Business Services function look like when AI is embedded, not just bolted on?
Join LINAR for two short, sharp sessions that look beyond point solutions and help senior legal professionals explore the strategic opportunities ahead.
April 30 Session 1: AI Beyond Productivity
We’ll explore how AI is evolving from an individual time-saver into a firm-wide enabler of growth, innovation, and competitive advantage. This session is for anyone wondering how to make AI a strategic driver—beyond task automation.
June 16th Session 2: Designing the Future Operating Model
This session dives into the future of Business Services in law firms. We’ll challenge conventional thinking around structure, capability, and value—asking what it will take to move from enabler to strategic partner in a hybrid human-AI world.
MEMBERS FREE WEBINAR: Insight into how Chambers Researchers make ranking decisions
Wed, 07 May 2025 14:00 - 15:00
Venue: Online Only
Are you looking to break into or move up the Chambers rankings? Are you curious about how Chambers researchers decide who is ranked and who is not?
In collaboration with Nishlis Legal Marketing and Tier One Rankings , we are excited to invite you to an exclusive webinar with former Chambers research analysts, Blessing Adeagbo and Lena Martin.
Join us for a live Q&A as they share insider insights on how Chambers researchers make ranking decisions and how to effectively navigate the Chambers process from the perspective of Chambers researchers.
This session will provide practical advice on crafting compelling submissions, managing the referee process, understanding what researchers look for in making ranking decisions and how to increase your chances of landing a Band 1 ranking.
Whether you’re a legal marketer, a lawyer, or a firm looking to refine your approach, this session is packed with expert tips and actionable strategies.
Why Attend?
- Gain exclusive insights from former Chambers researchers
- Learn the best approaches to referee management
- Learn how to craft submissions to put your best case forward
- Ask your burning questions in a live Q&A
Submit Your Questions in Advance
To ensure we address the issues most important to you, please send your questions in advance of this webinar to lina@nishlis.com
Don’t miss this opportunity to deepen your understanding of the RMT and learn how to make it work for you.
To find out more and how to register click on "read more"
MEMBERS FREE WEBINAR: How do you really get your professionals doing Business Development?
Mon, 19 May 2025 12:30 - 13:30
Venue: Online Only
All of us who have worked in BD or Marketing know that to really see results, professionals need to engage. Whether that is supporting with names for lists, helping to draft articles, or speaking at events. Much of what we do relies on internal buy-in and professionals who step up.
Why don’t they?
Is it because they need to be given some skills training? If so, in what?
Is it because the time that they spend on BD isn’t recognised? That can be a political minefield, often discussed without the BD team present.
Is it just because they don’t want to? How do we motivate them?
Client Talk have come up with a BD Blueprint, which sets out what you need to know when it comes to getting professionals doing Business Development. From the skills that you should focus on, to the other elements of culture and mindset, that are often overlooked.
Join Director, BD Professional and accredited 1:1 and team coach, Claire Rason as she presents her BD Blueprint and details what you need to know to get your professionals doing more!

Mastering AI & Metaverse Marketing
Tue, 20 May 2025 09:30 - 17:00
Online Host: Cambridge Marketing College
FULL DAY COURSE – ONLINE ONLY!
Who is this event for?
This course is designed specifically for marketing professionals at all levels interested in utilising the metaverse and AI technologies to revolutionise their marketing strategies, optimise customer engagement, and showcase products for competitive advantage.
About this event
Join us in this one-day immersive metaverse experience to redefine your marketing strategies and lead your industry in the emerging era of AI and metaverse marketing.
Having met the criteria for excellence, Cambridge Marketing College has been endorsed by the British Computer Society and given a Tech 10 badge.
Delegates can now claim a digital badge from the BCS upon completion of this quality course.

Get Carbon Literate: Understanding and Communicating Climate Change and Sustainability
Wed, 21 May 2025 09:30 - 17:00
Online Host: Cambridge Marketing College
FULL DAY COURSE - ONLINE ONLY!
Who is this event for?
This course is open to all marketers who are committed to making a difference whether you are seasoned or starting out. With a cap at 14 participants , we ensure a personal and immersive learning experience.
About this event
Are You Ready to Become a Climate Champion and be certified Carbon Literate?
We're facing an unprecedented global climate emergency - a situation that calls for immediate, effective, and authentic communication. If you've ever wondered how you could influence positive change, champion sustainability, and consider the climate in your marketing strategies, then our one-day course is just for you.
Designed specifically for marketers and BD Professionals with a vision to lead change, this day-long course equips you with the knowledge and skills needed to drive climate action through your role and team.
Described by the Carbon Literacy Trust as "a really strong course, it is well tailored to the target audience, is full of inspiring examples, and engaging activities - it should lead to some really impactful action"
Client Listening Masterclass Course: Turning Feedback into Growth
Thu, 05 Jun 2025 16:00 - 17:00
Venue: Online Only
Transform Your Client Listening Programme from Data Collection to Strategic Asset
ONLINE ONLY!
Places are strictly limited, so early booking is recommended. Contact us today to secure your place or learn more about how this programme can help transform your client listening approach.
Client listening has evolved beyond ad-hoc touchpoints and basic satisfaction tracking. Today, the best ones are integrated programmes that uncover opportunities as well as feedback, formalise processes for acting on the insight, and provide a demonstrable return on investment. But building an advanced programme can be a daunting task.
This comprehensive COURSE of SIX ONE HOUR WEBINARS draws upon Meridian West’s two decades of experience helping the world's leading professional firms develop and enhance their client listening programmes.
It is an intensely practical programme, led by tutors will real-world experience delivering some of the most successful client listening programmes in the professional services sector.
We will also be using the results of the Meridian West diagnostic tool (CLIMB) to help firms benchmark their approach and discover best practice - CLIMB - Meridian West. It is designed for any CX professional who wants to make their mark on their firm through delivering value from client insight.
MEMBERS FREE WEBINAR: It’s time to move beyond the basics
Mon, 16 Jun 2025 12:30 - 13:30
Venue: Online
Most firms have experimented with AI tools for productivity—but what’s next? And what does a truly future-facing Business Services function look like when AI is embedded, not just bolted on?
Join LINAR for two short, sharp sessions that look beyond point solutions and help senior legal professionals explore the strategic opportunities ahead.
April 30 - Session 1: AI Beyond Productivity
We’ll explored how AI is evolving from an individual time-saver into a firm-wide enabler of growth, innovation, and competitive advantage. This session was for anyone wondering how to make AI a strategic driver—beyond task automation.
The Sessions were not linked so if you missed 17th April, you can still join us .
June 16th Session 2: Designing the Future Operating Model
This session dives into the future of Business Services in law firms. We’ll challenge conventional thinking around structure, capability, and value—asking what it will take to move from enabler to strategic partner in a hybrid human-AI world.

The 2025 PSMG Full Day London Summit: Thriving in an age of continuous reinvention
Thu, 26 Jun 2025 08:00 - 17:30
Venue: One Moorgate Place, London, EC2R 6EA
Research from PwC last year, conducted amongst almost 5000 global CEOs, revealed 45% doubt their companies will survive another decade on their current trajectory. Technological disruption, geo-political pressures, and evolving workforce dynamics are accelerating the need for transformation.
Significant change will only succeed if there is a workforce primed and ready to make it work, with the right structure, culture and skills in place. CEOs must align their business roadmap for change with a plan to develop, acquire and motivate the talent needed.
In addition, PwC’s Annual Law Firms’ Survey 2024 “Innovate, adapt, protect: A blueprint for sustained growth” reported that firms are acutely aware of the potential impact of continuing market uncertainty, with approximately 55% of Top 100 firms stating that they are extremely or somewhat concerned about macroeconomic volatility and geopolitical instability.
Professional services firms are also focused on the speed of technological change, with just over 50% of Top 100 firms being extremely or somewhat concerned that this will stop them meeting future ambitions.
Use of generative AI (GenAI) continues to gather pace, with the potential for significant productivity savings and commercial opportunities. However, some mid-tier law firms are concerned about the potential impact of GenAI on pricing and client demand.
The survey also highlighted the need for firms to address wider productivity and growth challenges and to embrace innovation, undertake transformation of operating models and rethink the size and shape of the future workforce.
At the same time, greater resilience will be needed against a complex risk landscape that ranges from cyber-attacks and geopolitical instability to the impact of climate change and ESG expectations.
The role of Marketing and Business Development will, therefore, be crucial in steering the resilience and reinvention required of both internal and external stakeholders, together with the adoption of future skills essential for ourselves and our teams to prosper, whilst operating in an increasingly complex environment.
The 2025 PSMG Annual London Summit is your opportunity to explore the critical theme of reinvention—a challenge facing every business in today’s rapidly shifting landscape.
Some key themes of this year's summit will be:-
Navigating Continuous Change – How firms are reshaping business models to stay relevant.
Unlocking Competitive Advantage – The strategies leading firms are using to thrive.
Harnessing Generative AI – The opportunities and risks of AI-driven transformation.
Workforce & Leadership Evolution – Engaging employees in change and upskilling for the future.
An exciting period of opportunity awaits us – let’s grab it with both hands!
We are delighted to announce our
CHAIR for 2025
Rachel Hussey, Client and Markets Partner, Arthur Cox
KEYNOTE SPEAKERS
1.Alex Liddle, Sales Director, EMEA Legal Business Solutions Network, PwC together with Dominic Leon, Sales Transformation Lead Director, PwC
2. To be confirmed
WORKSHOPS
A) Lee Curtis, Managing Director together with Sam Stamp, AI Lead, LINAR Consulting
B) Shourik Chatterjee, Global Law Strategy & Business Development, EY Law
C) Nick Condon, Managing Director, Squiz and Rory Grant VP of Clients, Squiz (Formerly Co-CMO at Gilbert and Tobin)
D) Amit Champaneri, Head of Sales Excellence, SR&T – Advisory, Clients & Markets, Deloitte LLP
More to follow
Only very limited sponsorship opportunities now available
Why attend?
"The PSMG Annual Summit is a unique opportunity for sales and marketing within professional services to come together, share innovative ideas, and drive forward-thinking strategies. It's always an inspiring event filled with great people, speakers and valuable insights from start to finish."
Alex Liddle
Chairman, PSMG Annual Summit 2024
Sales Director, EMEA, PwC
“All the best BD minds in one place. A great day spent challenging the professional services sales and BD status quo. Value from start to finish with fresh ideas, smart people…and decent coffee!”
Lee Curtis
Founding Director
LINAR Consulting
More speaker details to be released shortly
For more information on sponsoring or attending please email
Gail Jaffa
gail.jaffa@psmg.co.uk
www.psmg.co.uk/events
We are delighted to welcome back LINAR, Client Talk, Gittings Global, Eventogy and Squiz as sponsors of the 2025 Annual Summit