Underpinning Client Talk’s work will be their ‘gather, reflect, act’ approach which enables clients to gather valuable insight, understand what the data is getting them and take appropriate action. Anna Lake will lead on client listening and client experience, and Claire Rason will lead on training and coaching.

Claire Rason, Founder of Client Talk, commented:

"We are thrilled to join forces with Anna Lake Insight. This merger allows us to enhance our client listening capabilities and offer a more robust and integrated service to our clients. By combining our strengths, we can provide deeper insights and more effective solutions to help our clients succeed."

Anna Lake, Founder of Anna Lake Insight, added:

"This merger is an exciting opportunity to expand our reach and impact enabling us to offer a unique blend of client listening, training, and consulting services that will empower our clients to build stronger relationships with stakeholders inside and outside their organisation."

The newly merged entity will operate under the Client Talk brand, with a combined team of experienced professionals dedicated to delivering exceptional value to clients. The merger is expected to bring significant benefits, including enhanced service offerings, increased innovation, and a stronger market presence.

For more information about the merger and the enhanced services offered, please visit Client Talk's website or contact:

Media Contacts: Claire Rason Founder, Client Talk Email: crason@clienttalk.com Phone: +44 7514 330063

Anna Lake Founder, Anna Lake Insight Email: alake@clienttalk.co.uk Phone: +44 7738 728221