Website: https://mycustomerlens.com/

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Interviews, surveys, complaints, emails, verbal feedback, reviews, directories shouldn't be separate reports, they should be feeding a unified knowledge base. So we set about reimagining feedback for the digital age, but without losing the human connection.

Filling this gap enables firms to finally make the shift from passive to active client listening.

When feedback from multiple sources is gathered, analysed and reported on in real time, everyone stays on the same page. They are able to see exactly what their clients need and expect. They can see how to build impactful relationships that grow the business.