Presenter: Paul Roberts from MyCustomerLens

Timings: 2pm – 3pm but be prepared for the session to run over

In this webinar, Paul Roberts from MyCustomerLens will discuss the results of a new benchmarking survey, exploring how professional services firms are:

1. Collecting the voice of their clients
2. Turning data into actionable insights
3. Using these insights to strengthen relationships, align their brand, and enhance client experiences

Event price: £150 + VAT

Members receive a 50% saving on the full price and pay £75 + VAT

To register for a place please email gail.jaffa@psmg.co.uk or telephone +44(0)7956 443745

Terms of Booking and Cancellation Policy
Receipt of your booking indicates acceptance of liability to pay the attendance fee. Cancellations received in writing more than 7 days before the seminar will be refunded, less £10 administration fee. We regret that no refunds are allowed for cancellations or transfers within 7 days or for non-attendance. PSMG reserves the right to refuse admission if payment is not received prior to the event.

Important note: The booking email constitutes a legally binding contract. It may be necessary for reasons beyond the control of PSMG LLP to change the content and timing of the programme, the speakers, the date and venue. Whilst every effort will be made to prevent this, in the unlikely event of the programme being cancelled, PSMG LLP will automatically make a full refund but disclaim any further liability.